NestFlow

Terms of Service

Version 3.1 • Effective September 16, 2026 • iRoxanne Studios, LLC • North Carolina

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These Terms of Service ("Terms") are entered into between you and iRoxanne Studios, LLC, a North Carolina limited liability company ("Company," "we," "us," or "our").

iRoxanne Studios, LLC owns and operates various digital applications and platforms, including, without limitation, Bonded, NestFlow, Booked! Now What?, MyEventFlow, and MyBizzFlow (collectively, the "Services").

These Terms apply specifically to your access to and use of the NestFlow application, including through www.nest-flow.co and any related subdomains or associated mobile or web applications (the "Service").

Unless otherwise stated, references to the "Service" in these Terms refer to NestFlow. References to the "Services" refer collectively to all applications owned and operated by the Company, whether existing now or developed in the future.

By accessing or using the Service, you agree to be bound by these Terms and the applicable Privacy Policy.

1. Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of the Services.

By accessing or using the Services, you agree to be bound by these Terms.

2. Eligibility

You must be at least eighteen (18) years of age to create an account or use the Services.

By using the Services, you represent and warrant that you are 18 years of age or older and legally capable of entering into a binding agreement.

We reserve the right to suspend or terminate accounts that violate these requirements.

3. Geographic Limitation

The Services are intended solely for individuals and businesses located within the United States.

By using the Services, you represent that you are located in the United States at the time of registration.

Temporary access while traveling internationally does not constitute offering services to foreign residents.

We reserve the right to restrict or terminate access from jurisdictions outside the United States.

4. Description of Services

The Services provide digital tools for relationship reflection and communication, business management, family organization, travel planning, and event planning.

The Services are software tools only.

5. No Professional Advice

The Services do not provide legal advice, medical advice, mental health therapy, financial or tax advice, or licensed travel agency services.

All content, including AI-generated content, is provided for informational purposes only.

You are solely responsible for decisions made based on information provided through the Services.

6. Artificial Intelligence Features

Certain features utilize artificial intelligence technologies provided by OpenAI.

You acknowledge and agree that content you submit may be transmitted to OpenAI for processing.

AI-generated outputs may be inaccurate or incomplete and do not constitute professional advice.

You assume all risk associated with reliance on AI-generated outputs.

7. Google Services

Users may optionally connect Google Calendar or Gmail to enable synchronization and user-directed email features.

By connecting a Google account, you authorize NestFlow to access and use Google data only for the permissions and purposes shown during Google consent and described in our Privacy Policy.

You are responsible for ensuring that calendars, messages, recipients, and content you choose to synchronize or send are lawful and appropriate.

You may disconnect Google services in NestFlow settings or revoke access through your Google Account permissions.

Your use of Google services remains subject to Google’s applicable terms and policies.

8. User Accounts

You are responsible for safeguarding your login credentials and for all activity under your account.

You agree to provide accurate information and keep it up to date.

9. Intellectual Property

All software, branding, content libraries, features, and underlying technology are owned by the Company and protected by intellectual property laws.

Except for the limited rights granted in these Terms, no rights are transferred to users.

10. User Content

You retain ownership of content you create or upload within the Services ("User Content").

You grant the Company a limited, non-exclusive license to host, store, reproduce, and display User Content solely to operate the Services.

We do not claim ownership of your User Content.

11. NestFlow – Parental Control

NestFlow accounts are controlled by a parent or guardian.

The account holder is responsible for managing child-related data and ensuring lawful authority over information entered.

The Services are not directed to minors.

12. Subscriptions and Billing

Web Subscriptions (Stripe)

  • Payments are processed by Stripe.
  • We do not store full card numbers.
  • Subscriptions renew automatically unless canceled.
  • Fees are non-refundable except as required by law.

App Store Subscriptions (Future Native Apps)

  • If subscriptions are purchased through Apple App Store or Google Play, billing is handled by the applicable platform provider.
  • Refunds are governed by platform policies.
  • Subscription management must occur through the respective platform.

13. Refund Policy

Except where required by law, subscription fees are non-refundable.

Partial billing periods will not be prorated.

14. Prohibited Use

You may not use the Services for unlawful purposes.

You may not upload harmful, malicious, or fraudulent content.

You may not attempt to gain unauthorized access to the Services or interfere with system integrity or security.

We reserve the right to suspend accounts for violations.

15. Termination

We may suspend or terminate access for violations of these Terms, fraud, abuse, or non-payment.

Users may request account deletion at any time.

Certain records may be retained as required by law.

16. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE."

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

17. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, OR EMOTIONAL DISTRESS DAMAGES.

THE COMPANY'S TOTAL LIABILITY SHALL NOT EXCEED THE GREATER OF $100 USD OR THE TOTAL AMOUNT YOU PAID FOR THE APPLICABLE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

18. Indemnification

You agree to indemnify and hold harmless the Company from claims arising out of your use of the Services, your User Content, your violation of law, or your breach of these Terms.

19. Arbitration and Class Action Waiver

Any dispute arising from these Terms or the Services shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules in North Carolina.

You waive the right to trial by jury and the right to participate in class actions.

You may opt out of arbitration within thirty (30) days of account creation by written notice.

Claims eligible for small claims court may be brought in small claims court.

20. Governing Law

These Terms are governed by the laws of the State of North Carolina, without regard to conflict-of-law principles.

21. Changes to These Terms

We may update these Terms from time to time.

Material changes will be posted with an updated effective date.

Continued use of the Services after changes constitutes acceptance of the revised Terms.

22. Contact

For questions regarding these Terms, contact:

roxanne@iroxannestudio.com

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